The Beauty Vault
Appointment Policy
Appointments can be booked through our website or directly through Fresha
Deposit Policy.
A deposit may be required to secure your appointment. Deposit are non-refundable but may be transferred if you reschedule within the required notice period.
Cancellation Policy
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Late Policy
clients arriving more than 15 minutes late may need to reschedule their appointment to avoid delaying other clients.
No-Show Policy
No-show may be required to pay a deposit before booking future appointments.
Guests
To maintain a relaxing environment, we kindly ask that you do not bring extra guests unless previously approved.
Children
Children who are not receiving a service should be supervised at all times.
Payment
We accept cash and other approved payment methods available at the salon.
Frequently Ask Questions
How do I book an appointment?
Appointment can be booked directly through our website or on Fresha Do I need a deposit?
Some services require a deposit at the time of booking.
Can I reschedule my appointment?
Yes. Please provide at lease 24 hours’ notice.
What if I’m running late ?
Please contact us immediately. Arrivals more than 15 minutes late may need to rescheduled.
Should I arrive with clean hair?
This depends on your service. hair can be washed at the salon, if preparation is required, you’ll receive instructions when booking.
Do you provide hair ?
Please check the service description on Fresha, or contact us before your appointment if you’re unsure.
How can I contact The Beauty Vault ?
You can contact us through our website, WhatsApp, or social media.